Privacy Policy
At Yummygum we care about your privacy. We want to inform you about your data, what we collect and what we do with it. We try to make this policy as easy to understand as possible. If you have questions after reading the privacy policy feel free to send us a email.
What data do we collect?
While using Yummygum.com we might collect personal information. The table below demonstrates what data we collect and when we collect it.
| Purpose | What data | Shared with | Retention period | Collected when |
|---|---|---|---|---|
This data is used to analytize and optimize our services through a/b-testing, mouse-clicking, user behaviour analytics and general demographics. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. |
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This data is used to watch our video under the best conditions. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. |
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We collect financial information when your business comes into contact with us. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. We maintain financial information after a contractual service agreement with Yummygum has been provided. |
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We save your data when you come in contact with us for an internship or job opportunity. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. We maintain financial information after a contractual service agreement with Yummygum has been provided. |
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This data is used to detect errors, find bugs and improve the user experience. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. |
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When you ‘hit send’ on our contact form you consent providing information. |
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| We save this data till you request deletion. This allows us to give you access to your files in case you lose them. |
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How do we use your personal data?
At Yummygum we may use your personal data for the following purposes. These are examples and might not explain all the usages.
To improve our products according to anonymous click-path behaviour
To optimise the viewing experience on video’s
To prevent fraud and malicious actors
To respond to legal requests and prevent harm
How do we not use your personal data?
We would like to explain what we do not use your personal data for.
We do not show ads (based on your data or anonymous)
We don't sell your data
We don’t sell your data to third parties
On what basis do we collect and or share data?
We may process or share your data that we hold based on the following legal basis. Generally speaking data is collected based on legitimate interest, because of business contracts between Yummygum and the Client.
Consent: We may process your data if you have given us specific consent to use our personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements). Note that we will only do this under very particular circumstances, and will always inform you about this, unless a court order has explicitly forbidden us from doing so.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
How do we protect your information?
We protect your information by making sure all traffic goes over an encrypted SSL connection. We one-way encrypt data such as passwords before we store them in our database. We may introduce further encryption in the future.
We may access information using our administrator account or through a secure connection to the server. How third-parties protect your information may differ from ours, so we recommend you check out their respective policies to learn how they protect your information.
Where do we store and process personal data?
We store your personal information on our servers, our servers are hosted by DigitalOcean using the AMS3 servers.
Do we use 'cookies'?
Yes, at Yummygum.com we use cookies to provide you the best experience possible. Cookies are small files that a site or it's service provider transfer to your computer's hard drive through your web browser, and enabled the site's or service provider's systems to recognize your browser and capture and remember certain information. You can find an overview of the cookies we use in the table below.
| Cookies | Purpose | Data we collect | Shared with |
|---|---|---|---|
analytic cookies | These cookies allow us to analyze the usage of our website. This allows us to get a better understanding of the usage and improve our website and services. |
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Third-party disclosure
We may share data with the following third parties.
DigitalOcean
DigitalOcean is the hosting provider used by Yummygum.com, we use the servers located AMS. This means the data is stored on servers in The Netherlands. DigitalOcean acts as a Data Processor for Yummygum, as such all data that goes through our server is processed by DigitalOcean. This will always be the case for a hosting provider.
More information
Sentry
We use Sentry to catch errors that happen (on all different parts of Yummygum.com), this allows us to see what problems users are running into and reproducing the bugs that they encounter. This allows us to prioritize resolving issues, and as a result provide a better user experience.
More information
Google Tag Manager
We use GTM to deliver Google Analytics and Hotjar to users who have accepted our cookies. Using GTM allows us to only load these scripts when the user has accepted the cookie policy.
More information
Google Analytics
We use Google Analytics to gain an insight into the visitors of Yummygum, this allows us to improve our service and allows us to identify pain points in our website.
More information
Hotjar
We use Hotjar to identify where visitors of our website get stuck in the flow. This allows us to improve the user experience and create a better experience for everyone.
More information
Vimeo
We use Vimeo to host videos that are larger in size, we do this to ensure the best end user experience. This allows us to deliver higher quality videos and deliver videos faster to the end user.
More information
Cloudflare
We use cloudflare to deliver a faster experience to users. Using cloudflare allows us to deliver the content from a server near you, resulting in a better end-user experience. Cloudflare also protects our servers from DDOS attacks.
More information
Formspree
We use formspree to handle the sending of messages in our contact form. To prevent data being processed through Formspree, email us directly at
More information
Gmail
We use Gmail as our mailing server, so any email send to us is processed through Google.
More information
Google Optimize
We use google optimize to gain an insight into the visitors of Yummygum through a/b-testing, this allows us to improve our service and allows us to identify pain points in our website.
More information
Third-party links
We encourage you to review the privacy policies of those Third-Party Websites so that you understand if/how they collect and/or use information from you or your computer.
Children
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. We also ask users under 13 to not use our services.
If you are under the age of 18, we require consent to be given or authorized by the holder of parental responsibility.
Your rights
We respect your rights, we provide the rights that the GDPR grants to you not only to EU citizens but everyone. This gives you several rights in regards to your personal information. Such as right to view your information, correction of data and deletion of data.
View your data
You have the right to view your data. You can request this by sending us a email at [email protected]
Correction (rectification) of your data
You have the right to request correction to your data if you made a mistake. For example if you typed your email wrong. For correction of data please send an email to [email protected] from the email associated with your account. Or through other channels where Yummygum can verify you are the owner of the account. In this email please also provide the correct data with proof that the new data is correct.
Deletion of your data/Withdrawing consent
You have the right to request deletion of your data. While we try to always comply with request for data erasure, there are certain situations where we might need more information or reject the request for data deletion. Such as when there is an active legal request for the data by authorities.
In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact us via email at [email protected] We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details at
.California residents?
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as: (1) every individual who is in the State of California for other than a temporary or transitory purpose and (2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose All other individuals are defined as "on-residents." If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name | YES |
B. Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history and financial information | YES |
C. Protected classification characteristics under California or federal law | Gender and date of birth | YES (If provided to us during contact, or when you're an employee of Yummygum) |
D. Commercial information | Transaction information, purchase history, financial details and payment information | YES (If you are a client or employee of Yummygum) |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements | YES |
G. Geolocation data | Device location | YES |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us | YES |
J. Education Information | Student records and directory information | YES (but only if you have provided this while applying or during your internship) |
K. Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | YES |
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
Your acceptance of these terms
By using our services, you agree to this policy. If you do not agree with this policy, then please do not use our services. If you don't agree to this policy and have existing data please request data deletion with the above process.
If you continue using our services after changes are made to this policy, then that is deemed as acceptance of those changes. If you at any point stop agreeing with the terms please follow the process for data deletion and stop using our services.
Do we make updates to this privacy policy?
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We will inform you by email when we make changes to the privacy policy. We encourage you to review this privacy notice frequently to be informed of how we are protection your information.
Severability
All rights and restrictions contained in this Agreement may be exercised and shall be applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render this Agreement illegal, invalid or unenforceable. If any provision or portion of any provision of this Agreement shall be held to be illegal, invalid or unenforceable by a court of competent jurisdiction, it is the intention of the parties that the remaining provisions or portions thereof shall constitute their agreement with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.
Questions?
We tried to make this privacy policy as easy to understand as possible. If you have any questions that are unanswered or are unsure about parts of this policy. Don't hesitate to get in touch
Full details
Yummygum.com is part of Yummygum BV. Our office is located at
Jacob van Lennepkade 334-H
1053 NJ Amsterdam
The Netherlands 🇳🇱